I learned how to handle a very frustrated and rude customer. The most difficult part about the interview process is actually answering the questions without being hesitant. But in the end you had to play the politics to remain with the company. Good people to work with. Pros Busy seasons are very busy Valentines, Christmas, etc.
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And if delivering in areas like Manhattan, it is difficult to find parking. You might have to pay for it and walk a few blocks to drop off a single order, which cuts out a lot of your time. Your response will be removed from the review — this cannot be undone.
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Close Your trust is our top concern, so companies can't alter or remove reviews. I worked at Flowers. Cons Stop sending our jobs overseas. Flag as Inappropriate Flag as Inappropriate. Pros Good company to start your career. Cons Temp to hire. Never know what happens next. Advice to Management Improvement in overall business process.
They were, however, very accommodating with my carpal tunnel issues and provided an ergonomic keyboard for me. Good place to work. A typical day at Flowers is clock in answer emails and phone calls from florists, customers, recipients, funeral homes, and etc. I learned how to handle a very frustrated and rude customer. I gained more computer skills from Flowers due to me being on the computer.
I know when I had some personal problems or problems at work I went to management and talked about them. No Review at this time. I am choosing not to write a review at this time. I loved my job at flowers, but when management sold out the WAH program to another company, I chose to leave. Fun place to work. I worked in a call center environment that was stressful everyday.
It was not what I expected. The atmosphere was tiring and the days seem drawn out and long. I started here in as a seasonal temp. Unless you had a silver tongue on the phone, you got nowhere and the managers berated you. Handled calls from peopling ordering there arrangements. And also from unsatisfied customers. But always finished the call on a happy note. Good company to work for if you have the talent and participate in the everyday politics.
It is a fast pace environment. There were different challenges every day. I enjoyed helping my teams to meet and exceed their required goals. I enjoyed my job. However, I was never good with the cut-throat politics that existed in there overall culture. I was a dedicated, hard working, goal oriented employee. But in the end you had to play the politics to remain with the company. I had this job a very long time ago so I do not know what it is like there now.
The review I am giving is from my experience when I was there. I love flowers and working in call centers so it was a delight for me to working here at that time. The pay rate was fine with me because at that time I was living with my mom with little responsibilities.
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COM does more than deliver the daisies. The company sells fresh-cut flowers, floral arrangements, and plants through its toll-free number and websites; it also markets gifts for every occasion via catalog, TV and
210 Employee Reviews
The company FLOWERS still uses home-based call center agents. However, it now hires them through Sutherland CloudSource, rather doing so gitanes.ml in the call center industry, the company has agents who perform a variety of customer service and sales tasks. For example, they take inbound calls and complete multiple transactions using several software applications. As an employer, gitanes.ml maintains a virtual call center that offers work-at-home opportunities for individuals across the United States. The company is dedicated to corporate and environmental responsibility and donates its time and funds to numerous charitable and educational organizations, as well as manages programs that minimize. Flowers is a New York based floral company that hires seasonal customer service agents to work from home. Most of their hiring is done during their pe.