Upload a resume to easily apply to jobs from anywhere. Interview Long and drawn out , for such an easy entry level Position. Then I began training that lasted around 7 weeks. Name a time when you provided outstanding customer service. Interview Questions The video interview asked why I want a work from home job? Please also include a sample resume if you do not already have work
Search for available job openings at Capital One - US. 22 results for work home. Full Time Work at Home Senior Customer Service Representative.
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At the end, the manager did a mock phone call with me. It's good to ask for feedback after the call as well. He said I would hear from someone within a few days, but I heard back within two hours and I was offered the job. Next you receive a formal offer letter and pick a schedule before training begins. They gave me several scheduling options to choose from. Then I began training that lasted around 7 weeks. Some days I had to go to Capital One, but most days I trained at home.
I was immediately taken to an assessment questionnaire. I then had to do some virtual role playing with phone calls. It was a bit intense only because you are timed. I have call center and customer service experience and yet I found the calls challenging which was a good thing. I only saw after completing the assessment that I was in something called " Testing" phase. It was unclear to me what this meant. I sent a general email out stating that I submitted my application and wanted to know who would be contacting me.
I received a email a couple of days later from a recruiter who said I would be contacted by another recruiter shortly. I was called on a Wednesday to set up a phone Interview. The phone interview was really good for me. I like to talk and that's what I did. It was a very friendly recruiter but she knew her job. She made me very comfortable. The call lasted about 45 mins If that.
I was informed that I would be moving to the next phase for the Face-to-Face interview the very next day. I arrived about 20 mins early. They want you there about 15 mins earlier than appointment My interview went very well in the beginning. It was a two way conversation.
I was asked to talk about myself and then we went into the my formal part of the interview. More so past experiences. For example, " What did you do", How did you handle a situation with an irrate customer and what were the results based on your actions".
Overall it was a great experience. My interview was on a Friday. I was told I would be contacted in about three days. I am still waiting to hear something. I am hopeful that I would get the offer. I was emailed about a week after applying. The application process is a series of test to determine your behavioral patterns.
There was also a mock setup of what it would be like to take calls from home. The 1st interview was done by an app called HireVue. You will be sent a link with instructions on how to download app and what to do. The interview consisted of a series of questions record by a woman and you get minutes to answer. She advised me to research behavioral interviews and too have some answers prepared to some of those questions.
The interview was scheduled for the very next day. I was called for the third person the next afternoon and she explained the interview would take about 30 minutes.
She explained she would ask me questions about situations and I needed to give her step by step what I had done. I had Googled behavioral questions and had wrote down some questions along with some answers. The best way to answer these questions is by the STAR method.
Please research that and you will do great. At the end I was able to ask questions and then she said it would be a week before I knew one way or another. I was called exactly a week from the previous date and was offered the job. I was given four schedules to choose from and the offer was contingent upon my background check.
Start date about a month from offer date. The process took a week. It was quick and easy. I did the online video interview which asked simple questions relating to experience and why I'd like the job. I received a call from the recruiter same day very shortly after. She explained details about the job and we set up a phone interview with the hiring manager. And 4 business days later I received the offer and options of shifts to choo'se from.
I applied through an employee referral. The process took 5 days. I was emailed a few days after I applied inviting me to the interview. Interview was virtual and answers were recorded. Interview process was impersonal but efficient.
I did not receive an offer nor an explanation as to why. At this time, Capital One will not sponsor a new applicant for employment Work with the team to determine best tools and sources for d at a retrieval Our culture is one th at invests in the growth and development of our human capital — you!
Work approxim at ely hours per week. You'll have the flexibility to work remotely, aside from initial training and on-boarding Ability to work independently. One to two years of federal financial aid processing experience at an institution of higher educ at ion, with experience in Broad-based knowledge of Human Capital Management and Payroll.
Ideal candid at es will have Work day functional implement at ion experience, specifically in Human Loc at ed and able to work in the U. Ideal candid at es will have Work day functional implement at ion experience, specifically in Human Capital Management areas of Work with Founders at fully funded start-up with growth r at e th at is through the roof! An eye for cre at ivity and the ability to work independently flexible to work from home when team members are traveling a must This position is a work from home opportunity.
Can work independently with little supervision and escal at e The ability to work off campus. Our career p at hs and technology support flexible work arrangements for many roles, whether it be in one office, from home , or a Please also include a sample resume if you do not already have work Over one year of relevant work experience in public rel at ions, equity research, capital markets, institutional sales, financial journalism, communic at ions or Maintain work papers, project deliverables and other artifacts th at can be recre at ed and leveraged as intellectual capital Work with Finance partners to monitor adherence to budget including capital and non- capital expenses One client put it well:.
When you work from home , please have an appropri at e set-up:. Required to work from the Newton office, with the option to work from home one day a week. Must be able to deal efficiently with multiple issues and tasks at Please add the correct salary information in the original job posting. Our system will detect the change, and the updated salary data will be reflected on our site within 24 hours.
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Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. Capital One promotes a drug-free workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. 8 Capital One Work At Home Customer Service Representative interview questions and 7 interview reviews. Free interview details posted anonymously by Capital One interview candidates. Find great jobs with Capital One that offer remote, part-time, freelance, or flexible work options. Get started at FlexJobs for a better way to work!