Overall, it is a good job with nice management. What people say about working at Sitel na 3. Follow Add a Review. Customer Service Representative salaries - salaries reported. Supervisor 23 salaries reported.
Sitel Group [email protected] Solutions™ offers associates the stability of working for a global leader in customer experience management and the .
Overall, it is a good job with nice management. Sitel Corporation is a great place to work. Sitel Corporation was a great place to work.
They were very friendly and the culture was very diverse. A typical work day in my world was as a very busy switchboard. You have to have great communication skills.
Escalated calls can be very nerve racking and stressfull, it is the one thing that you will have to get use to working at a call center for geek squad. Pretty cool place to work. The pay was across the board so the ones like me that WORKED received the same pay as the ones who did not work they were on there phones to or asleep!! I love working at Sitel. It was very peaceful. They gave us free coffee every morning. The hardest for me was getting let go because it got slow.
I will go back if the pay was more. Lack of organization and structure. Extremely poor management, unprofessional HR and too many biased relationships.
Too much fraternizing and too unprofessional relationships. No stability nor professionalism! Typical day at Sitel. Inbound calls for warranties on appliances. Constant cussing and being screamed at. Appointments are too far out for techs to service appliances. They let customers sometimes go with no working fridge. I learned never to buy an appliance from Sears, Management is poor will not respond to emails or keep you updated on changes.
There is no advancement unless you are a favorite. The hardest part of job is being cussed out on every call and trying to de-escalate.
Sears is going under which is a shame. Upload a resume to easily apply to jobs from anywhere. It's simple to set up. Customer Service Representative salaries - salaries reported.
Inbound Customer Service Representative salaries - 39 salaries reported. Call Center Representative salaries - 37 salaries reported. Call Center Agent salaries - 31 salaries reported. Coach salaries - 27 salaries reported. Customer Service Agent salaries - 22 salaries reported. Technical Support Agent salaries - 19 salaries reported. Csr1 salaries - 16 salaries reported. Operations Manager salaries - 15 salaries reported.
Insurance Agent salaries - 15 salaries reported. W H Customer Service Representative salaries - 10 salaries reported. Member Service Representative salaries - 10 salaries reported. There is no place outside where there isn't people smoking even though they have signs marking them as no-smoking.
Employees and managers all use very inappropriate language. This job is one of the best jobs I have worked for and would recommend this job for anyone that is starting out looking for work.
The downside is there is no downsides to this job. This job is a full time job with people that you can grow and learn to love. Sitel has one of the best work environments. It feels like everyone is a part of a big family.
Everyone is willing and eager to help you. There is a lot of opportunity to grow and move up in the company. Not too bad, but could be better. Great experience, friendly and helpful working atmostsphere. Not for people who are in college on campus as your schedule doesn't always work with what youre working.
Provide more role play scenarios during training and mock calls. Facilities are incredible, leadership is fair and transparent, communicating constantly both in digital channels and in person. Significant investment in employees is happening with multiple recognition programs, good benefits and good salaries.
The work environment is positive and multicultural. Work life balance and employees satisfaction is clearly a priority and feedback from employees is well received. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile. Are you sure you want to replace it?
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities. 4, reviews from Sitel employees about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. Work from home – September 6, Inbound calls for warranties on appliances. Constant cussing and being screamed at. Appointments are too far out for techs to service appliances. They let customers /5(K). 1, Sitel reviews. A free inside look at company reviews and salaries posted anonymously by employees/5(2K).